Starting 1/1/23, a $50 no-show fee will go into effect for members that have missed their behavioral health appointment or have canceled within 24 hours of their scheduled appointment time.


  • MDLIVE is not an insurance product or a prescription fulfillment warehouse.
  • MDLIVE does not replace the existing primary care physician relationship.
  • Medical services rendered by your physician are subject to their professional judgment.
  • MDLIVE operates subject to state regulation and may not be available in certain states.
  • MDLIVE does not guarantee that a prescription will be written.
  • MDLIVE physicians do not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse.
  • MDLIVE physicians reserve the right to deny care for potential misuse of services.
  • MDLIVE medical consultations are available 24/7/365 or by scheduled availability.
  • MDLIVE behavioral health consultations are available by appointment.
  • MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission.
  • MDLIVE Services are limited to only video consultations with the ability to prescribe in Idaho.