Disclaimers

  • MDLIVE is not an insurance product or a prescription fulfillment warehouse.
  • MDLIVE does not replace the existing primary care physician relationship.
  • Medical services rendered by your physician are subject to their professional judgment.
  • MDLIVE operates subject to state regulation and may not be available in certain states.
  • MDLIVE does not guarantee that a prescription will be written.
  • MDLIVE physicians do not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse.
  • MDLIVE physicians reserve the right to deny care for potential misuse of services.
  • MDLIVE phone consultations are available 24/7/365, while video consultations are available during the hours of 7 am to 9 pm, 7 days a week or by scheduled availability.
  • International consultations are advice-only. You must have a U.S. address and a U.S.-based phone number for the doctor to call back at the time of consultation.
  • Video is not available for international consultations.
  • Prescriptions are not available for international consultations.
  • MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission.
  • MDLIVE services are limited to interactive-audio consultations along with the ability to prescribe in Texas. Services in Oklahoma and Idaho are limited to audio-video along with the ability to prescribe. Telehealth services are currently not available in Arkansas.