Aetna Mercy Care Advantage members can access providers:
  • by phone 7 days a week, 365 days a year
  • by video chat 7am to 9pm daily
  • by scheduling an appointment
Activate Now
Introducing Virtual Care

How it works

1.Activate your account
Sign up online or download our app
2.Choose a doctor
Choose from a large network of board-certified doctors
3.Resolve your issue
Receive care when you need it
How much does it cost?
Your consult fee is $0
Activate Now

What can be treated?

  • Acne
  • Allergies
  • Constipation
  • Cough
  • Diarrhea
  • Ear Problems
  • Fever
  • Flu
  • Headache
  • Insect Bites
  • Nausea
  • Pink Eye
  • Rash
  • Respiratory Problems
  • Sore Throats
  • Urinary problems/UTI
  • Vaginitis
  • Vomiting
  • ...and More

Why Use MDLIVE?

  • MDLIVE is an inexpensive alternative to the emergency room or urgent care center
  • MDLIVE Providers are available after hours, nights, weekends and even holidays
  • Your primary care physician is not always available or booked for weeks
  • Prescriptions are faster and more convenient (when appropriate)*
  • Getting medical care during business trips and vacations is easier and less stressful

What our customers are saying

Very easy to navigate and user friendly. It was wonderful and I was impressed with the quick response and simplicity.
- Janet Smith
Service is unbelievable! The doctor was on the line in 10 minutes and it is great!
- Jim Servantes
What Our Customers Are Saying

What Our Customers
Are Saying

Very easy to navigate and user friendly. It was wonderful and I was impressed with the quick response and simplicity.
Janet Smith
Service is unbelievable! The provider was on the line in 10 minutes and
it is great!
Jim Cervantes