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Employees Retirement Systems of Texas
Our hearts go out to all those impacted by the incident at Robb Elementary school in Uvalde, Texas. The HealthSelect 24-hour crisis line is open for plan participants impacted by public emergencies and natural disasters. If you need help with changing appointments, finding a new provider, or you need a consultation with a mental health clinician, we’re here for you. Call 1-800-252-8039 (TTY: 711) to access free, confidential consultation services or to speak with a BCBSTX Personal Health Assistant.
The Future of Healthcare
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Visit with an MDLIVE doctor remotely.
Care is available by phone – 24 hours a day, seven days a week.
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Meet MDLIVE

Meet MDLIVE

MDLIVE, an industry-leading virtual visits vendor, enables you to visit independently contracted MDLIVE board-certified doctors when you may need care. They can help diagnose and help treat non-emergency medical and pediatric conditions. Plus, they may even write and send prescriptions to a nearby pharmacy. See a list of commonly treated health issues.

Using Virtual Visits

Using Virtual Visits

You can have a virtual visit:

  • Instead of going to the ER or urgent care for non-emergency visits
  • If your doctor is booked
  • While at home, work or on vacation

How much does it cost?

How much does it cost?

Check your benefit book for availability and cost details or call the BCBSTX customer service number located on the back of your medical ID card.

NOTE: Your payment may be waived depending on your plan coverage. If this applies to you, we will process your refund as soon as possible.

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What is MDLIVE?
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How it works
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Therapy Sessions on
Your Schedule

See a licensed therapist from your home, your office, or anywhere that's convenient for you.