Get access to care 24 hours a day, seven days a week by online video, or mobile app.
 
 
Meet MDLIVE
MDLIVE, a leading virtual visits vendor, lets you visit independently contracted MDLIVE board-certified doctors when you may need care. They may help treat non-emergency medical and pediatric health issues. Plus, they may even write and send prescriptions to a nearby pharmacy (when appropriate).
 
Having a Virtual Visit

You may want to have a virtual visit:

  • Instead of going to the ER or urgent care for non-emergency visits
  • If your doctor is booked
  • While at home, work or on-the-go
 
Your Costs
Check your benefit book for availability and costs or call the Customer Service number shown on the back of your Blue Cross and Blue Shield of New Mexico (BCBSNM) member ID card.

phone in hand

Here are some of the most common reasons for visiting an MDLIVE doctor:

  • Acne
  • Allergies
  • Bronchitis
  • Cold & Flu
  • Constipation
  • Cough
  • Diarrhea
  • Earache
  • Fever
  • Headache
  • Insect bites
  • Nausea
  • Pink eye
  • Rash
  • Respiratory problems
  • Sinus infection
  • Sore throat
  • Sport injuries
  • Vomiting
  • ...and more
woman reclining with thoughtful look

Behavioral Health Counseling

MDLIVE licensed therapists may offer help through video chat for:

  • Sleep disorders
  • Anxiety & depression
  • Child behavior issues
  • Eating disorders
  • Obsessive compulsive disorders
  • Post traumatic stress disorders
  • Smoking addiction
  • ...and more
Behavioral Health counseling may not be offered with all health care coverage plans.