MDLIVE for Cigna. Fast, hassle-free health care. Anytime. Anywhere.

MDLIVE for Cigna offers reliable 24/7 health care by phone or video. Our national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and therapists provides personalized care for hundreds of medical and behavioral health needs.

With an average of 10 years* of experience, MDLIVE doctors and therapists are dedicated to helping you get better and stay well on your schedule. No surprise costs. No hassle.

Customer cost share for MDLIVE for Cigna appointments vary. Sign in or create an account to view your cost share before your appointment.

Connect with a board-certified doctor or licensed therapist for:

Urgent Care

On-demand, reliable care for illness and injuries.

Cold & Flu
Ear Pain
Pink Eye
Sinus Problems
UTI Infections (Female, 18+)
And more

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Primary care

Wellness screenings, routine care, and specialist referrals.

Asthma
Cholesterol Issues
Diabetes
Heart Disease
Thyroid Conditions
And more

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Behavioral care

Talk therapy and psychiatry from the privacy of home.

Anxiety
Depression
Grief
Life Changes
Stress
And more

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Dermatology

Fast, customized care for skin, hair, and nail conditions.

Acne
Dermatitis
Eczema
Folliculitis
Rosacea
And more

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Urgent Care

When you're not feeling well or need care fast, have a visit in just minutes with an MDLIVE board-certified doctor. We offer urgent care services for the entire family for more than 80 non-emergency conditions like cold and flu, ear pain, pink eye, sinus problems, and UTIs (females, 18+) so you can skip the drive and long wait times. Your doctor can order prescriptions to your preferred pharmacy and provide short-term renewals of existing medications when appropriate.

MDLIVE for Cigna offers reliable, on-demand care 24/7/365 – including after-hours, weekends, and holidays – from the safety and comfort of home, or wherever you are.

See a doctor in less than 15 minutes.
Reliable and affordable alternative to urgent care clinics.
Prescriptions available, if appropriate.

Primary Care

Between your responsibilities at work and in your day-to-day life, you stay busy. And, while you may plan to maintain or even improve your health, it’s not always easy to make time for routine and preventive care. After all, doctor appointments traditionally involve time and travel — and that usually means taking time off work.

MDLIVE for Cigna’s convenient primary care option makes it easy to connect to a board-certified primary care physician (PCP) for routine care, plus preventive care with a virtual wellness screening — all on a schedule that works for you. Connect from just about anywhere via video or phone 7 days a week, 365 days a year, including flexible hours.

Best of all, primary care is available to you and your eligible dependents 18+ as part of your health benefits.

Preventive Care with a Wellness Screening

Your MDLIVE board-certified doctor will help identify any potential health issues, discuss ways to improve your health, and recommend follow-up care, if necessary.
Your preventive care benefit includes a health risk assessment and wellness screenings which, with associated lab work for your visit, are covered at no cost to you.*
Have labs, bloodwork, and biometrics completed at local facilities.**
Receive referrals to specialists when appropriate.

Routine Care

Routine care helps you manage ongoing conditions and establish a relationship with your Primary Care Provider (PCP).
Your doctor will help manage your health and well-being through regular visits, labs, diagnostics, and specialist referrals, when appropriate.
Receive prescriptions, if appropriate, that can be sent to a local or home delivery pharmacy.

*For customers who have a non-zero preventive care benefit, MDLIVE virtual wellness screenings will not cost $0 and will follow their preventive benefit.
**Limited to LabCorp and Quest labs contracted with MDLIVE for virtual primary care.

Behavioral Care

If you’re struggling with family stress, work-related changes, relationship issues, or the loss of a loved one, MDLIVE licensed therapists provide talk therapy and coping strategies while our board-certified psychiatrists can help with medication management.* Appointments are private, convenient, and affordable. You can choose the same provider for each visit or switch at any time.

Licensed therapists

With hundreds of licensed therapists in the MDLIVE network, it’s easy to find a provider that is the right fit for you.
Have your first therapy appointment in a week or less compared to the weeks or months it could take to schedule an in-person visit.

Board-certified psychiatrists

MDLIVE board-certified psychiatrists can diagnose medical illnesses and prescribe and assess medication, when necessary.
You’re encouraged to build an ongoing relationship with your doctor.

*Behavioral Health counseling may not be offered with all plans.

Dermatology

When you need to see a dermatologist, it’s important to get care quickly – especially if you’re dealing with a suspicious spot, rash, or other condition. But far too often, it may take weeks or even months to get an in-person visit with a dermatologist.

Now, you can connect easily with a board-certified dermatologist through MDLIVE for Cigna without the long wait. There’s no appointment required.* Best of all, access to virtual dermatology care is available to you and your eligible dependents as part of your health benefits.

Here’s how virtual dermatology works:

Access virtual dermatology by logging in and select 'Dermatology." No appointment is necessary.
Choose a provider and describe your dermatology concern, and upload photos to your MDLIVE account.
Get a diagnosis and treatment plan, usually within 24 hours.
Prescriptions will be sent directly to your preferred pharmacy, if appropriate.
Have follow-up questions? Message the dermatologist for 30 days after the visit at no additional cost.

*Virtual dermatological visits through MDLIVE are completed via asynchronous messaging. Diagnoses requiring testing cannot be confirmed. Customers will be referred to seek in-person care. Treatment plans will be completed within a maximum of 3 business days, but usually within 24 hours.

Cigna provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network and may not be available in all areas or under all plans. Referrals are not required. Video may not be available in all areas or with all providers. Refer to plan documents for complete description of virtual care services and costs. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company or its affiliates.