About Sentara Healthcare

For 126 years, Sentara has been committed to helping people just like you, people who want the most dedicated medical professionals helping them through every stage of life. Over the years, as we have expanded our offerings in healthcare, we also have grown as an integrated healthcare system throughout Virginia, North Carolina and beyond. Now, we operate more than 100 sites of care, including 12 acute care hospitals - seven in Hampton Roads (southeastern Virginia), one in Northern Virginia, two in the Blue Ridge region of Virginia, one in southern Virginia and one in North Carolina.

  • Our Mission

    We improve health every day.

  • Values

    People, Quality, Patient Safety, Service and Integrity

  • Vision

    To be the healthcare choice of the communities we serve

For more than a decade, Modern Healthcare magazine has ranked Sentara as one of the nation's top integrated healthcare systems. Our not-for-profit system proudly includes advanced imaging centers, nursing and assisted-living centers, outpatient campuses, physical therapy and rehabilitation services, home health and hospice agency, a 3,800-provider medical staff and five medical groups. In addition, we provide medical transport ambulances and Nightingale air ambulance, and we extend health insurance to 450,000 people through Optima Health, our award-winning health plan.

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Sentara, Empowered by MDLIVE

Sentara Healthcare partnered with MDLIVE to expand access to quality, convenient healthcare for the community. While not a replacement for the primary care physician - patient relationship, this service provides a new option for minor healthcare issues. Using the latest technologies in web and telecommunications, consumers and physicians are able to engage in real time, interactive consultations whenever and wherever they are. Board Certified and credentialed physicians, both in and outside the Sentara network, are available 24/7 to diagnose, recommend treatment and prescribe medication when appropriate.

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About Our Sentara MDLIVE Providers

  • Our provider network is comprised of physicians Board Certified in Internal Medicine, Family Practice, Emergency Medicine and Pediatrics; as well as trained, licensed mental health professionals who provide counseling and psychiatric care.
  • State-licensed to practice in your state, US Board Certified, and credentialed using NCQA and URAC guidelines and URAC guidelines.
  • Providers located in Virginia are also credentialed by Sentara and Optima Health, and Sentara Medical Group physicians will be expanding the MDLIVE contracted network of providers over time in Virginia and Northeast North Carolina.
  • Background check with primary source verification through the National Physician Data Base (NPDB) and the American Medical Association (AMA) for medical licensure, training and education, work and malpractice history.
  • All encounters are digitally archived with the highest level of security and only accessible by the patient and practitioner.
  • Telehealth specialized training in talking with and diagnosing patients over the phone and online video, while adhering to strict clinical protocols:

    » Pediatric Telephone Protocols, 12th Edition. Barton Schmitt, MD
    » Adult Telephone Protocols, 2nd Edition, David A. Thompson, MD
    » UptoDate™ Protocol for Evidence-Based Practices
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