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Ascension care sites throughout Michigan have introduced a new care platform that allows a virtual visit on your tablet, phone, or computer, when urgent needs arise and your provider is not available. Our team of board-certified doctors provide consultation, diagnosis and treatment through video chat or over the phone 24/7 without an appointment. Follow-up care can take place with your physician.

Get Started

1. Create Your
Register and activate your free account online.
2. Complete Your
Medical History
Don't wait until you're sick. Complete your medical history profile during activation.
3. Request On Demand Care
Request On Demand visit for a time that works for you.
Get started

How It Works

Your Care. Anytime. Anywhere.

In middle of the night, on a holiday, or in the middle of a packed work week, On Demand care is available when you need it. On Demand care providers can diagnose, recommend treatment and prescribe medication.

A Doctor Visit by Phone or Video

On Demand care eliminates the need to travel and brings the care to you. Simply call the toll-free number or use the video camera on your laptop, tablet or smartphone for a face-to-face consultation.

Trusted Care, Right Now

On Demand care is provided by physicians, who are board-certified in family medicine, internal medicine, emergency medicine and pediatrics.​

Private and Secure

Your information is safe, and your visits are completely confidential.


The cost of a visit is $49 or less, depending on your insurance. That's much less than a trip to the ER in the middle of the night and more convenient. Please check with your insurance company to see if On Demand care is covered.

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Individual and Family

Get immediate access to doctors & therapists 24/7/365. Only pay when you see the doctor.

Sign up for Free

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Employer & Group Registration

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Need Assistance? Call toll-free

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